Support is the single service delivered on a monthly retainer rather than a
fixed project fee, and most clients choose to maintain it. It covers three key
areas in whatever combination you require: administrative management to free up
internal staff, continuous service monitoring to resolve issues before they
affect users, and ongoing development as your business evolves.
Pricing is tailored to your specific infrastructure rather than sold in rigid
tiers. It is quoted alongside the core build, and because delivery efficiency
matches my development speed, a monthly retainer costs significantly less than
a traditional agency retainer or a fraction of a full-time hire.
Retainers are completely optional. If you prefer to manage the system
internally, all codebase repositories, credentials, and technical documentation
are handed over cleanly.